What this notice covers
This notice explains how Lyrika Immigration Services handles personal information submitted through this website and optional website analytics.
Information we collect
When you use the enquiry form, we collect the name and email address you provide, your selected type of enquiry, your message, the language and page from which the form was sent. Please do not include passport numbers, medical records or other highly sensitive documents in the form.
Why we use it
We use this information to reply to your enquiry, understand what service you are asking about and arrange a consultation if requested. Sending an enquiry does not create a consultant–client relationship or authorize representation.
Service providers and transfers
The website is hosted by Cloudflare. Form messages are delivered using Brevo to the business inbox. These providers may process limited personal information and technical data on Lyrika Immigration Services’ behalf under their own security and privacy terms. Links to WhatsApp, Telegram, Google and other external websites take you to services governed by their own privacy policies.
Optional website analytics
If you choose “Accept analytics,” Google Analytics and Microsoft Clarity help us understand website visits, navigation and interactions. They may process page addresses, approximate location, device and browser information, and interaction data, and may use cookies. Clarity may create session recordings. We do not intentionally send your enquiry form fields or message text to these tools. Analytics scripts do not load before you agree. You can reject analytics or change your choice using “Analytics settings” in the footer. If you withdraw consent, analytics stops on the next page load.
Retention and protection
Information is kept only as long as reasonably needed to answer the enquiry, provide requested services, meet professional or legal requirements, and resolve disputes. Reasonable safeguards are used according to the sensitivity of the information. No internet transmission can be guaranteed completely secure.
Your choices and questions
You may ask about the personal information held about you, request a correction, or withdraw consent subject to legal and contractual limits. Use the website contact form and write “Privacy” in your message, or call +1 204 951 3071.
Canadian privacy principles
This notice is informed by the fair information principles published by the Office of the Privacy Commissioner of Canada.